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ABOUT US

Your strategic expert in risk management

Understanding the need for a strategic approach to risk analysis, we strive to go beyond just offering an insurance program. Our method can enable you to make informed decisions in managing risk and purchasing insurance.

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Ardrossan was founded by Nick Harvey in 2013, leveraging his extensive background in major insurance broking firms.

We cater to a diverse clientele, including global corporations, SMEs, and industry groups across sectors such as professional services, manufacturing, retail, finance, and construction.

 With over 25 years of experience, Nick and the Ardrossan team have addressed various risk and insurance challenges. In 2023, Ardrossan was acquired by Honan Insurance Group, a full-service broking and risk advisory firm established in Melbourne in 1964, with a strong presence in Australia, New Zealand, Singapore, and Malaysia.

With years of experience, we identified the need for a strategic and consultative approach to risk analysis. This approach enables us to help you make informed decisions about managing risk and purchasing insurance.

We start by thoroughly understanding your business, challenging assumptions, and asking the right questions. We acknowledge that the environment in which your organisation operates is constantly evolving, and your insurance program must adapt accordingly.

In this context, we assess past insurance purchasing decisions to ensure their relevance for the future. Our goal is to secure optimal coverage and pricing while representing your interests. Our insurance partners value our expertise and recognise the potential for mutually beneficial business relationships.

With over 25 years of experience in risk and insurance broking, Nick Harvey has developed extensive skills servicing clients from multibillion-dollar corporations to local SMEs. Before co-founding Ardrossan, he held senior roles at OAMPS, HSBC Insurance Brokers UK, and Marsh UK, gaining broad industry knowledge across various sectors.  
 
Nick holds a Bachelor of Commerce from the University of Melbourne, a Graduate Diploma in Insurance from Deakin University, and is a Certified Insurance Professional and Fellow of the Australian and New Zealand Institute of Insurance and Finance, continually seeking opportunities to enhance Ardrossan's offerings. 
 
You can reach Nick and team at:

Mobile: (+61) 0 499 013 842
Email: service@ardrossaninsurance.com.au

Address:
Tower 1, Collins Square, 727 Collins Street 
Docklands, Victoria 3008 
Australia

Our client commitment

We strive to understand your business and its challenges intuitively, remaining open and offering insightful ideas. Our focus is on actions that can directly benefit you.

We make an unconditional commitment to exceptional levels of service.

We will clearly define the services we will provide.

We will focus our resources only on tasks and actions that will benefit you.

We will work hard to intuitively understand your business and challenges, be open, and provide you with thought-provoking ideas. 

We will build a relationship with you that is based on the utmost good faith, respect and honesty.

As a member of the insurance broker’s industry association, National Insurance Brokers Association (NIBA), we are committed to ensuring we adhere to the Insurance Brokers Code of Practice. The code commits members to:

  • high standards of customer service

  • a transparent complaints and compliance review process; and 

  • abide by any binding sanctions imposed on them under the Code for any breach.

This industry standard of practice aims to build professional competence and consumer confidence. You can download the NIBA Code of Practice here. If you’d like to discuss any aspect of the code or our insurance and associated services, please contact us.

If you have a concern, complaint or dispute (complaint) about the service that you have been provided, get in touch.

You can view the complete complaints resolution process here.

If you are not satisfied with our response, you may lodge a complaint with the Australian Financial Complaints Authority:

Online: www.afca.org.au 
Email: info@afca.org.au 
Telephone: 1800 931 678

Mail: Australian Financial Complaints, Authority GPO Box 3, Melbourne VIC 3001

LCPA 25/371

Ardrossan Insurance Brokers Pty Ltd (ACN: 48161670748, AFSL:433465) is an insurance broker acting as agent for insureds and intending insureds. Ardrossan is not an insurer. The information on this website has been prepared without taking into account your objectives, financial situation or needs. Any advice provided on this website is general advice only. Before making a decision to purchase an insurance policy, please read the relevant Product Disclosure Statement to make sure the policy is right for you. Insurance cover is subject to policy terms and conditions including policy limits and exclusions.